Dana PublicoverI posted on Linked In every day for 6 weeks. Here’s what happened.There are 3 months in the year that are perfect for experimentation. January (because it takes people awhile to settle in and start needing…Feb 14, 2022Feb 14, 2022
Dana PublicoverSales Experience Design: The Future of Customer-Centric ServicesAfter nearly a decade as a design thinking consultant, I’ve learned two main lessons. One: everything can be improved by a little…Jun 2, 2021Jun 2, 2021
Dana PublicoverinLET’S GO NEONHow to Facilitate a Challenge DiscoveryFacilitation Experience Level: IntermediateSep 7, 2020Sep 7, 2020
Dana PublicoverinLET’S GO NEONThe Missing Element of Product SuccessWe were on the brink of what felt like a scientific discovery. We were grinning stupidly and jiggling our legs in our chairs, watching the…Sep 6, 2020Sep 6, 2020
Dana PublicoverWhat Would You Do If There Were Nothing In Your Way?What’s the project you would do if there were no barriers? We help people do the work they were meant to do.Jan 22, 2020Jan 22, 2020
Dana PublicoverEmpathy at Scale (an excerpt)This is an excerpt from the book Empathy at Scale by Dana Publicover, available to pre-order here for February 10, 2020 release.Jan 14, 2020Jan 14, 2020
Dana PublicoverThe Tambourine in the Back Seat (or, Your Smallest Problem)For about six months, there’s been a toy tambourine in the backseat of my car. As a parent of two toddlers, that’s not particularly odd…Dec 16, 2019Dec 16, 2019
Dana PublicoverUnexpected Ways to Improve Your Boring Meeting (When it absolutely has to be a meeting).Meetings. Ya hate ’em. Ya love to hate ’em. Ya still have to sit through ’em. And a lot of times, you have to host ’em. Sometimes, a…Dec 3, 2019Dec 3, 2019
Dana PublicoverWhy Empathy is Crucial for Successful Digital TransformationPart Two in a series about Digital Transformation. For Part One, click here.Sep 13, 2019Sep 13, 2019
Dana PublicoverThe secret to successful digital transformation? BURN IT ALL DOWNThis is Part One in a series on Digital Transformation.Jul 29, 2019Jul 29, 2019
